What Is Web?

Web is a flexible, bolt-on interface which serves as a 24hr self-service portal offering limited system access to a wide audience. Quick to deploy and easy-to-use, Web facilitates a lightweight route to access the system via a single licenced Web browser application. This is an ideal platform for servicing multiple sites or clients.

Whether deployed as a portal for colleagues, clients or contractors, Web is uniquely designed to support the needs of its intended users by providing a secure and controlled window into your operations.

The logical, consistent and simplistic design means that users can embrace and adopt the system with limited training, ensuring ease-of-use and supporting user confidence.

Web is ‘Mobile-friendly’ and works across any device. Utilising cutting edge technology, Web can also be offered with custom colour schemes to match corporate branding.

Who uses Web?

Web is used by both internal facilities management departments and providers of maintenance services as an excellent customer service. The self-service Web interface enables users to perform an array of duties around the clock without requiring administration level access gained through Core.

Maintenance – From a maintenance perspective, typical user functions include:

• Request Maintenance Jobs
• Search And View Jobs/Requests
• View Job Responses And Updates
• View Job Information (Location, Job Type, Associated Documentation)
• View Asset Details
• Provide feedback on jobs
• View Works Diary and Update Jobs including Time/Attendance capture (Workers/Contractors Only)
• Contractors Can Provide Quotes Online
• Contractors Can Update Certification Online

Web is an ideal self-service maintenance processing solution for use by clients and maintenance engineers/contractors.

Resources – Looking to manage bookable resources? No problem. Web will enable users to:

• View Room Availability
• View Room Information (Location, layout styles, photos)
• Request or Book Rooms
• Perform Repeat Bookings
• Add Catering, Equipment and Visitors
• Update Room Information (Administrators)

Web is configurable to support advanced business rules and data restrictions. Custom branding of colour schemes are also available to mirror client brand..

Modules

As you would expect, not all modules are available on Web. Listed below is the excellent range of modules currentlly supported.

• Reactive
  Maintenance
• Asset
  Management
• Room
  Booking
• Catering
  Booking
• Equipment
  Booking
• Visitor
  Booking
• Courier
  Booking
• Taxi
  Booking
• Transport
  Booking
• Sports
  Booking
• Car Park
  Booking
• IT
  Support
• Absence
  Manager
• Health &
  Safety
• Permit
  Management
• Contractor
  Quotes
• Contractor
  Certification